Question 1

How do I install it?

Accepted Answer

Check out our installation video.
https://www.youtube.com/watch?v=0gbaeE3KywE

Question 2

What are the dimensions?

Accepted Answer

https://static.wixstatic.com/media/undefined

PadTab dimensions are: 3.38" x 3.38" x 0.05"
TabClip dimensions are: 1.26" x 1.00" x 0.07"

Question 3

Is the adhesive removable?

Accepted Answer

https://www.youtube.com/watch?v=ohocxpVE3AY

Yes, the TabClip and PadTab can be removed with a hair dryer. Heat on high for 30 seconds and then twist slowly. Do not pull straight off or you could rip the paint.
https://www.youtube.com/watch?v=0_UMll5wdXI

Question 4

How strong is the adhesive?

Accepted Answer

The PadTab uses a special pressure sensitive acrylic bonding tape used for applications such as replacing rivets, spot welds, liquid adhesives and other permanent fasteners. The adhesive is strong enough to meet the demands of a wide variety of applications that are industrial in nature and still is removable.

Question 5

How much weight is supported?

Accepted Answer

We have tested with 5 lbs as an extreme case. The average supported weight is 2 lbs indoors under normal room temperature on a clean, flat, dry and oil-free smooth surface. Todays tablet devices should be under 2 lbs.

Question 6

What surfaces can you apply to?

Accepted Answer

As long as the surface is clean, flat, dry, oil-free, smooth and not heavily textured. You can apply to glass, metal, refrigerators (even stainless steel), or kitchen cabinets (as long as they are sealed with acrylic, polycrylic or polyurethane and not raw wood (with oil stain etc...) for example. The smoother the surface the better for maximum adhesion contact.

Question 7

How do I know the Tabs are adhered correctly?

Accepted Answer

The goal is to not trap air in between the surface and the adhesive during installation. To do this, attach the bottom edge of the TabClip/PadTab first then start with one side by pressing the tab firmly using a rolling motion to "squeeze" out the air bubbles as you press. This will gain you maximum adhesion to the surface. Trapped air can result in failure to properly adhere the TabClip/PadTab to the surface and ultimately lead to product failure.

Question 8

Is my device permanently mounted to the surface?

Accepted Answer

No, you can remove your device at any time by simply lifting upward on your device. When you're ready to re-mount, you can easily engage the PadTab to the TabClip by placing the PadTabbed device portrait or landscape position into the TabClip's "U" Channel then let gravity slowly engage the two.

Question 9

What is the difference between a TabClip and a WallTab?

Accepted Answer

None. They are the same part. We recently changed the name from WallTab to TabClip for our new generation 2 products.

Question 10

How do you apply the TabClip to the wall or surface?

Accepted Answer

Clean the surface, make sure it's free from oil, dirt etc, use a standard small bubble level (or Free Leveling App) and place at desired position.

Question 11

Does the TabClip have to be mounted vertically?

Accepted Answer

Yes, for proper weight distribution of the adhesive, please mount to a vertical surface which is perpendicular to the floor (90 Degrees).

Question 12

Can you paint the TabClip?

Accepted Answer

Yes, matte spray paint is recommended for best results.

Question 13

Can I buy extra TabClips?

Accepted Answer

Yes, see our current pricing in the e-store.

Question 14

Where is PadTab Available?

Accepted Answer

Online only at this time but we are currently working to get the PadTab to a retailer near you.

Question 15

Is the PadTab available for distribution or resellers?

Accepted Answer

Yes, if you are interested in reselling PadTab please contact us.

Question 16

Is the adhesive reusable?

Accepted Answer

No, you will need new adhesive to re-mount. Please contact us.

Question 17

Will the TabClips stick to cheap chalky wall paint?

Accepted Answer

No, normal latex wall paint works fine. However, It is not recommended to dock the PadTab for more than 24 hours at a time due to surface inconsistencies. Please allow the adhesive to rest.

Question 18

Does the adhesive leave a residue behind if removed?

Accepted Answer

No, all you need to do is roll it with your thumb and it comes off easily.

Question 19

Where can I mount the TabClips?

Accepted Answer

TabClips are meant to be mounted indoors/in-vehicle on a clean, flat, dry surface and used in a normal room temperature environment.

Question 20

Can you apply it to wall paper?

Accepted Answer

Yes, as long as it is not heavily textured and extra care is taken for removal.

Question 21

What if I want to make the tablet a permanent install and charge it 24/7?

Accepted Answer

This is easy to do. Use both included TabClips for the single install. First, install the PadTab frame onto the tablet. Then slide one TabClip onto the left side of the PadTab frame and one TabClip on the right side of the PadTab frame with respect to the floor. Then stick the entire assembly attached on the tablet to the surface. *** WARNING *** Once you do this, you cannot slide the tablet up and out of the TabClip like a normal install! Take extra precaution when removing it permanently by twisting very slowly over a period of 3 minutes to remove it or you could damage your paint.

Question 22

What if I want to screw the TabClip into a surface?

Accepted Answer

It is possible to optionally drill a countersink hole in the TabClip using a drill, a #4 countersink bit and use a #4-1.25" long countersink wood screw.

Question 23

Will PadTab work with other Tablet devices besides iPad?

Accepted Answer

Yes, we hope to test new devices as they are available. PadTab is universal and is designed to work with other devices than iPad under 2 lbs.

Question 24

Will PadTab work with a tablet that has a case on it?

Accepted Answer

Yes, We have tested various cases. Our PadTab mount is as thin as a nickel. You can easily slide your iPad into the Apple branded iPad soft case with no resistance for easy portability when you're not using the PadTab.

Question 25

Will PadTab work attached to a hard case instead of directly on the tablet?

Accepted Answer

Yes, We have tested various hard smooth plastic cases. The PadTab will only work with hard smooth cases made of polycarbonate material like ours.

Question 26

What is the shelf life of the adhesive?

Accepted Answer

The adhesive has an unused shelf life of 24 months. We recommend attaching and using before this period.

Question 27

Is PadTab Patented?

Accepted Answer

Yes. We are the original and first universal adhesive based iPad and tablet wall mount solution to market with 3 approved patents from 2010 plus additional patents pending.

Question 28

What is the difference between the first generation Original PadTab and PadTab 2?

Accepted Answer

PadTab 2 is the newest second generation PadTab/TabClips and is over 40% thinner to provide an even lower off the surface profile while mounted.

Question 29

Is the first generation PadTab and TabClips compatible with the new second generation PadTab 2?

Accepted Answer

No.

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